Travelpack Customer Reviews
Travelpack get some great reviews from our customers. Here is a random selection of those who commented using our online survey or who have written in about our call centre agents.

Compiled From :

2072
Customer
Review
(last 12 months)

Service Rating

(last 12 months)
90%
Date Service Score Comments
Flights to India
29-Mar-2017
Excellent

Customer Comments

Very helpful and answer calls straight away

Flights to Thailand
29-Mar-2017
Good

Customer Comments

Very easy book ticket happy

Flights to Russian Federation
28-Mar-2017
Excellent

Customer Comments

very honest persons works on this company. I am happy to be your customer .

Flights to India
28-Mar-2017
Excellent

Customer Comments

the best service and good price.

Flights to Algeria
28-Mar-2017
Excellent

Customer Comments

Easy booking, confirmation arrived straight away,eticket arrived shortly. No hidden fees. Would book again

Flights to United States of America
28-Mar-2017
Excellent

Customer Comments

I read dreadful things about Travelpack, but I needed a last minute ticket, and the airline price was horrendously expensive. Travelpack's was so much cheaper than the airline's (by almost a factor of two), that I really didn't have the choice.
I tried it, and everything was perfect, flowless. If it was like that all the time, I'd be happy to become a regular travelpack customer !

Flights to Singapore
28-Mar-2017
Excellent

Customer Comments

Everything to date has been done without asking great

Flights to U.A.E.
27-Mar-2017
Poor

Customer Comments

There was constant delay in answering the phone in the first instance. the first operator kept telling me he is very busy dealing with international call he will call me back and never did. I was determined to speak to the right person (Irfan Extension 4237) who eventually answered my enquiries and assisted me throughout the purchase. Your other operators were in too much of a hurry thinking I might be wasting their time although I did tell them I am an old customer of Travel pack. I hope you will act upon my horrible experience and give me feedback.

Flights to Uzbekistan
27-Mar-2017
Excellent

Customer Comments

The service was excellent

Flights to Hong Kong
27-Mar-2017
Good

Customer Comments

All relatively straight forward. Cannot find reference to link into B A for seat reservation and online check in. Everything else good

Land only arrangements to Ireland
27-Mar-2017
Excellent

Customer Comments

Very friendly receptionists! Room was clean & tidy would recommend !

Flights to Ukraine
27-Mar-2017
Excellent

Customer Comments

Fast booking, easy working with the card

Holiday to Latvia
27-Mar-2017
Good

Customer Comments

Efficient and kept in regular contact. Got the flight and hotel I wanted at a good price

Flights to Iceland
27-Mar-2017
Good

Customer Comments

Online flight booking is easy. Just take awhile for the e-ticket to come through.

Flights to India
27-Mar-2017
Excellent

Customer Comments

Good service and Friendly staff and explain eze to understand Vishal Desai explain all vary good

Flights to India
27-Mar-2017
Excellent

Customer Comments

Good service as always.

Flights to Vietnam
27-Mar-2017
Excellent

Customer Comments

Really helpful. Went above and beyond.

Flights to Malaysia
27-Mar-2017
Poor

Customer Comments

It was ok

Holiday to Egypt
27-Mar-2017
Excellent

Customer Comments

I have had amazing from both Sid & Nicole now. Quick, efficient and always cheery. I've booked my honeymoon and a family holiday and will happily continue to book my holidays through Travelpack going forward.
Flawless service, amazing prices and huge amount of knowledge, what more could you want?

Flights to Singapore
26-Mar-2017
Excellent

Customer Comments

They did what they were supposed to do