Travelpack Customer Reviews
Travelpack get some great reviews from our customers. Here is a random selection of those who commented using our online survey or who have written in about our call centre agents.

Compiled From :

2102
Customer
Review
(last 12 months)

Service Rating

(last 12 months)
90%
Date Service Score Comments
Flights to Germany
21-Feb-2017
Poor

Customer Comments

The actual online booking experience was fine but afterwards I couldn't find out how to add my passport details (usually there's a link somewhere in the confirmation email). Also, I couldn't log into the airline website using my booking number or ticket number, so I got a bit worried.. Had to phone your office and they were helpful

Flights to United States of America
21-Feb-2017
Excellent

Customer Comments

Quick and easy. Best price I could find

Flights to Thailand
21-Feb-2017
Excellent

Customer Comments

All good

Flights to Kenya
21-Feb-2017
Good

Customer Comments

Easy to use
Website
Booking made instantly

Flights to India
21-Feb-2017
Excellent

Customer Comments

Good service

Holiday to U.A.E.
20-Feb-2017
Good

Customer Comments

The service received was very good friendly and helpful staff.

Flights to India
20-Feb-2017
Excellent

Customer Comments

Quick
Good price in short time
Easy paperwork

Flights to Thailand
20-Feb-2017
Excellent

Customer Comments

To be honest i was a bit sceptical,but my fears were unfounded,
as i found the booking easy and straightforward and would not
hesitate to use them again in the future.

Flights to Jordan
20-Feb-2017
Excellent

Customer Comments

excellent service, quick and easy.

Flights to Singapore
20-Feb-2017
Excellent

Customer Comments

I've dealt with them several times and they've always been good.

Flights to Cyprus
20-Feb-2017
Excellent

Customer Comments

Very quick and efficient service

Flights to India
19-Feb-2017
Excellent

Customer Comments

Good service. Have used them multiple times because of good deals and would use their services again.

Flights to Canada
19-Feb-2017
Excellent

Customer Comments

Mary and others were very helpful. Found me the best rate for my pocket :)
Would use them again and recommend them to my family / friends.
Thank you Travelpack/Mary.

Flights to Kenya
18-Feb-2017
Bad

Customer Comments

Flight was cancelled due to wrong pricing. Then the very next day, the flight was there at the same price. The flight price was only average, not cheap. In the end it delayed my trip by two days, as I had to wait until you had refunded my money before I booked a new flight. I booked direct with Brussels Air at a price about £3 cheaper than what you had cancelled.

Flights to India
18-Feb-2017
Poor

Customer Comments

After speaking with 6 different travel advisors in Travelpack, the last person was very helpful and understood the need and properly communicated with me, and eventually I managed to book my tickets for India properly with this help!

Flights to India
18-Feb-2017
Good

Customer Comments

Thank you for the support and enthusiasm shown towards my reservations and having resolved the error in a professional and amicable manner that had taken place while undertaking my request. Thank you Daxesh Patel, I really do appreciate your efforts, Stay blessed.

Flights to U.A.E.
18-Feb-2017
Excellent

Customer Comments

Excellent service

Flights to Kenya
17-Feb-2017
Excellent

Customer Comments

The price was very good and the customer service also very good! Everything conducted very efficiently! Very pleased with everything!

Flights to India
17-Feb-2017
Excellent

Customer Comments

Staff was very friendly and professional.

Flights to Malta
17-Feb-2017
Excellent

Customer Comments

Great Fare, Fast sending of tickets,Faultless !!!